Last updated: January 9, 2026
Introduction
EasyExpat Makelaars ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Register for our services
- Request property information
- Subscribe to newsletters or marketing communications
- Communicate with us via email, phone, or in person
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Employment and income information
- Identification documents (for verification purposes)
- Property preferences and search criteria
- Financial information related to property transactions
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect minimal, anonymous information to help us improve our service:
- Pages visited and time spent on pages
- Browser type and device category
- Referrer website (where you came from)
- Country location (anonymized, no precise location)
Important: We do not collect IP addresses, cookies, or any personally identifiable information through our website analytics. All data is completely anonymous and cannot be used to identify individual visitors.
How We Use Your Information
We use the information we collect to:
- Provide and improve our real estate services
- Respond to your inquiries and requests
- Process property transactions
- Send you property listings that match your criteria
- Communicate with you about our services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
- Analyze website usage and improve user experience
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
- Legal Obligation: Processing is necessary to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and rights do not override those interests
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- IT and website hosting providers
- Marketing and advertising partners
- Property listing platforms
- Professional service providers (notaries, mortgage advisors)
Property Transactions
When you engage our services for a property transaction, we may share relevant information with:
- Property sellers or buyers
- Other real estate agents
- Mortgage lenders and financial institutions
- Notaries and legal professionals
- Property inspectors and appraisers
Legal Requirements
We may disclose your information when required by law or in response to legal process, or to protect our rights, property, or safety, or that of our clients or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- For the duration of our business relationship
- As required by law or regulation
- To resolve disputes and enforce our agreements
- For legitimate business purposes
After this period, we will securely delete or anonymize your information.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data
- Right to Restrict Processing: You can request that we limit how we use your data
- Right to Data Portability: You can request transfer of your data to another organization
- Right to Object: You can object to our processing of your personal data
- Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your data
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses minimal tracking technologies to understand how visitors use our site and improve your browsing experience.
Umami Analytics - Privacy-First Website Analytics
We use Umami Analytics, a privacy-friendly, open-source analytics tool that respects your privacy. Unlike traditional analytics services, Umami is designed with privacy as its core principle.
What Makes Umami Different
Umami Analytics is fully GDPR compliant and privacy-first:
- No Cookies: Umami does not use cookies or store any data in your browser
- No Personal Data: We do not collect any personally identifiable information
- Anonymous Tracking: All tracking is completely anonymous
- No Cross-Site Tracking: Your browsing activity is not tracked across different websites
- IP Anonymization: IP addresses are hashed and never stored
- No Consent Required: Because Umami doesn't use cookies or collect personal data, no consent banner is needed under GDPR
What Data We Collect with Umami
Umami collects only anonymous, aggregated information:
- Page views (which pages are visited)
- Referrer sources (where visitors come from)
- Browser type and device category (desktop, mobile, tablet)
- Country location (based on anonymized IP)
- Visit duration and bounce rate
What We DO NOT Collect
Unlike traditional analytics tools, Umami does not collect:
- ❌ Personal information (names, emails, phone numbers)
- ❌ Cookies or local storage data
- ❌ Fingerprinting data
- ❌ IP addresses (only hashed versions for country detection)
- ❌ Individual user tracking or identification
- ❌ Cross-site or cross-device tracking
How We Use This Data
We use anonymous analytics data to:
- Understand which pages are most popular and useful
- Identify technical issues and improve website performance
- Optimize the user experience based on visitor behavior
- Measure the effectiveness of our content
Your Privacy Rights
Because Umami does not collect personal data or use cookies:
- No Opt-Out Needed: There is no personal data to opt out of
- No Consent Required: GDPR does not require consent for this type of anonymous analytics
- Complete Privacy: Your browsing is completely anonymous to us
If you still prefer to block analytics entirely, you can use browser extensions like uBlock Origin or Privacy Badger.
Data Processor
Umami Analytics is provided by Umami Software (cloud.umami.is). Umami is open-source and committed to privacy. Data is processed in accordance with GDPR requirements. For more information, visit Umami's Privacy Policy.
Essential Cookies Only
Our website may use essential cookies that are necessary for the website to function properly, such as:
- Session management for forms
- Security and authentication
- Preference settings
These cookies do not track you across websites and are essential for the website's operation.
Google reCAPTCHA
We use Google reCAPTCHA v3 on our contact and intake forms to protect against spam, bots, and abuse. reCAPTCHA is a security service provided by Google LLC that helps distinguish between human users and automated bots.
What Data reCAPTCHA Collects
When you submit a form on our website, reCAPTCHA collects:
- IP address (anonymized)
- Cookies set by Google
- Browser and device information (type, version, screen resolution)
- Mouse movements and interaction patterns
- Date and time of your visit
- Referrer URL (the page you came from)
How reCAPTCHA Data is Used
Google uses this data to:
- Analyze your interactions to determine if you're human or a bot
- Generate a risk score for each form submission
- Prevent spam and fraudulent activities
- Improve the reCAPTCHA service
Your Consent
By submitting a form on our website, you consent to Google's collection and use of your data through reCAPTCHA. This consent is obtained through the checkbox you must accept before submitting the form.
reCAPTCHA Privacy & Terms
reCAPTCHA is subject to Google's privacy and terms:
Why We Use reCAPTCHA
reCAPTCHA is necessary for the security and functionality of our forms. It helps us:
- Prevent spam messages and fake submissions
- Protect against automated attacks
- Ensure we receive genuine inquiries from real people
- Maintain the quality and integrity of our services
Note: reCAPTCHA only activates when you interact with our forms. It does not track your browsing on other pages of our website.
Marketing Communications
With your consent, we may send you marketing communications about our services, property listings, and relevant updates. You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly
- Updating your communication preferences
Please note that even if you opt out of marketing communications, we may still send you important service-related messages.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Supervisory Authority
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority. in Almere, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).